Business Process Outsourcing (BPO) Market Potential Growth, Share, Demand and Analysis of Key Players- Research Forecasts To 2025
Business Process Outsourcing (BPO) MarketSummary
Business process outsourcing (BPO) is defined as a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider.
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Major Players in Business Process Outsourcing (BPO) market are: Accenture, Cognizant, Genpact, IBM, TCS, HP, Tech Mahindra, Capgemini, Wipro, EXL, NTT DATA(Dell), WNS Global, Minacs, Infosys, Mu Sigma, Aegis.
Major Regions play vital role in Business Process Outsourcing (BPO) market are: United States, Europe, China, Japan, Southeast Asia, India, Central & South America.
Research Framework
Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business related functions, typically IT related, to a third party service provider. This process usually involves multi-year, lucrative contracts between the client firm and service provider firm. Often, the employees of the service provider firm working for the client firm are incorporated in the client firm. Off-shoring, which is delegating work to a company based in another country is widely carried out by many global companies.
Another similar outsourcing activity called Knowledge Process Outsourcing (KPO) functions on similar lines with the exception that highly critical tasks that involve skill, knowledge, education and expertise are outsourced to third party service providers. Types of services carried out by BPOs include administration, finance and accounting, human resources, payment services, logistics and distribution, customer support, etc. Types of services carried out by KPO include intellectual property research for patent applications, legal and medical services, training, market research, business research, consultancy, research and development, etc. BPO finds applications in many verticals such as manufacturing, telecommunications, technology, banking, insurance and finance services, retail and healthcare among others.
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Scope of the Report:
Global Business Process Outsourcing (BPO) Market: Type Outlook: HR, Procurement, F&A, Customer Care, Logistics, Sales & Marketing, Training, Product Engineering.
Global Business Process Outsourcing (BPO) Market: Application Outlook: BFSI, Manufacturing, Healthcare, Retail, Telecom, Others.
The report covers exhaustive analysis on:
1.Overview of the parent market
2.Global Business Process Outsourcing (BPO) Market Segments, Dynamics, Market Size, Share, Price, Volume, and Cost
3.Historical, current and projected market size in terms of volume and value
4.Supply & Demand Value Chain
5.Global Business Process Outsourcing (BPO) Market dynamics, including the current trends/drivers/threats/restraints/challenges
6.Potential and niche segments/regions exhibiting promising growth
7.Market landscape, competition, and leading companies involved
8.Strategies of leading companies and product offerings
9.Technological advancements
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In the end, the report includes a detailed analysis of the leading competitors functioning in this market. In order to calculate the market size, the report considers the sales, value, volume, and exclude new installations, replacement, spares, shipments, aftermarket sales, retrofit, and services market.
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