Press Releases from Open Access BPO (9 total)
Open Access BPO Consolidates PH Sites Into Central Hub for Seamless Operations
Multinational outsourcing firm Open Access BPO has completed the consolidation of its Manila operations into a central hub in the Philippines' premier business district, boosting operational efficiency and elevating service quality.
The company's centralization process was finalized with the relocation of its operations from its former office to Robinsons Summit Center on Ayala Avenue, Makati City.
This culminated in a ribbon-cutting ceremony and the blessing of the office floors on April 26,…
Multilingual Call Center Open Access BPO Officially Launches Second Davao Office
DAVAO CITY, Philippines, November 2023 - Open Access BPO, a global outsourcing solutions provider, has unveiled its second operations facility in Davao City.
"The launch of our second Davao campus is a response to the growing needs of our partners and to bolster our expanding workforce," stated company CEO Benjamin Davidowitz. "We hope to further strengthen and expand our customer experience, back office, and knowledge process support services."
This strategic move signifies…
Open Access BPO Davao Completes First Aid Training
Open Access BPO Davao employees recently took part in the multilingual call center's first aid training facilitated by the Philippines Red Cross Davao.
The training course focused on occupational first aid, cardiopulmonary resuscitation with automatic external defibrillator, and response to occupational hazards.
"It is a skill employees may apply in their daily activities and is quite helpful in emergency situations," Senior Company Nurse Adguille May Dayot said.
Open Access BPO Davao team learn…
Open Access BPO Announces HIPAA Compliance
Makati City, Philippines, March 1, 2022 - Open Access BPO, a leading provider of multilingual call center solutions, received Health Insurance and Accountability Act (HIPAA) compliance, ensuring safe data management for its partners in the healthcare industry.
HIPAA is a US-mandated set of rules and regulations that stipulates how healthcare institutions and other organizations must handle patients' personally identifiable information.
An extensive third-party audit recently validated Open Access BPO's data…
Open Access BPO Expands US Operations
LAS VEGAS, Nev., Oct. 19, 2021 — Multinational business process outsourcing (BPO) firm, Open Access BPO, announced the relocation of its Las Vegas office to accommodate its expanding operations.
This relocation is part of the multilingual BPO company's three-year, $20-million investment roadmap to expand its global operations and grow its highly skilled multilingual workforce.
The October move initiates a significant shift for Open Access BPO Las Vegas. Originally designated as the…
Open Access BPO Achieves GDPR Compliance
MAKATI CITY, Philippines, September 2, 2021— Multilingual outsourcing firm, Open Access BPO, announced that it has achieved compliance with the General Data Protection Regulation (GDPR) legislated by the European Union (EU).
The GDPR is the EU's data privacy and protection law that governs how businesses handle EU citizens' personal data. This applies to all companies that collect and process personally identifiable information from EU citizens.
Open Access BPO achieved compliance following a…
Open Access BPO Joins the Contact Center Association of the Philippines
MAKATI CITY, Philippines, June 08, 2021 –Multilingual call center, Open Access BPO, announced its official membership in the Contact Center Association of the Philippines (CCAP).
CCAP is a non-profit organization composed of leading call centers in the Philippines. It advocates on behalf of the local outsourcing industry and supports the Philippines' global dominance in voice services.
"We are honored to be a member of CCAP," said Joy Sebastian, Open Access…
Open Access BPO Invests $20 Million to Expand Taipei Knowledge Process Outsourci …
TAIPEI, Taiwan, May 5, 2021 — Multinational business process outsourcing (BPO) firm, Open Access BPO, announced its investment to expand its multilingual knowledge process outsourcing (KPO) and call operations.
The investment adds a new Taiwan office. The global outsourcing firm has facilities in China, the Philippines, and its US headquarters in Las Vegas, Nevada.
Launched in 2014, Open Access BPO Taiwan in Taipei's Xinyi District helps global companies access the…
Open Access BPO named top BPO company
WASHINGTON DC, March 1, 2021 – Open Access BPO has been recognized as one of the best business process outsourcing (BPO) companies and a top voice service provider in the recent Clutch 2021 Awards.
Market research and B2B review agency Clutch named Open Access BPO in its Top BPO Companies list, having bagged recognitions in multiple categories:
Best Back Office
Best Data Entry
Best Writing & Content Creation
As a Top Voice Services…
