The global automated parcel delivery market was accounted US$ 509.4Mn in terms of value and 26,365Units in terms of volume in 2019.

Automated parcel delivery terminals or also referred to as automated lockers are individual units that are installed in crowded places such as grocery stores, shopping malls, railway stations, walkways, and airports. These terminals are installed to allow parcel recipients to receive or return their 24x7 according to their convenience. Automated parcel delivery terminals have become perfect substitute since it minimizes the additional expenditure in logistics chain. Furthermore, it helps in efficient organization of goods and generating new prospects. These terminals also support logistics providers and sell to reduce losses sustained due to last-minute delivery failures. Moreover, these terminals are installed with point of sale (POS) equipment that facilitates cash on delivery via credit/debit cards, thereby letting cashless and sophisticated payments for parcels.

Growing demand for substitute delivery solutions is expected to drive growth of the global automated parcel delivery terminals market during the forecast period
Conventional parcel delivery system offers door-step delivery to its users. This delivery system requires significant human intervention to sort and deliver the parcel on-time. However, these systems fail to meet the user demand on festivals or holidays, especially in meeting up with on-time delivery demand, owing to a substantial increase in parcel volume. On the contrary, automated parcel delivery systems offer customers ease in collection of their parcels. These terminals are commonly located at public places, in order to provide 24x7 access and to collect or send parcels. Moreover, exclusive features such as collecting parcels from any terminal or unit at any time are increasing the adoption of these systems. These alternative solutions have gained significant popularity among e-retailers and logistics companies, which in turn, is expected to drive growth of the global automated parcel delivery terminals market during the forecast period.

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High growth of the global e-retail market is expected to propel the global automated parcel delivery terminals market growth over the forecast period
High penetration of the internet has accelerated growth of e-retail market in the recent past. Growing urban and suburban population has significantly increased delivery volume, which has compelled e-retailer, logistics, and transportation companies to upgrade their existing parcel delivery systems. Online retailing involves a vast range of products, which results in increase in parcel volume and eventually increases the burden on the last-mile delivery providers. Hence, many e-retailers around the world are focused on adopting automated parcel delivery terminals at their establishments. According to the OECD Digital Economic Outlook 2015, in Denmark, Germany and the U.K. more the 80% of internet users make their purchases through online internet shopping. Thus, these factors are expected to boost the market growth in the near future.

Europe region dominated the global automated parcel delivery market in 2019, accounting for 64.0% share in terms of volume, followed by Asia Pacific and MEA respectively.

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