Press release
EnableX Launches Dialogs: Transform your Customer Engagement Journey
The Dialogs platform is an addition to the EnableX's existing suite of Communication API suite and Live Streaming Solutions. With this addition, EnableX now has the most comprehensive solution suite for customer interaction and engagement addressing the enterprise market across geographies.
The launch of Dialogs comes amidst the rapid growth of the Conversational AI market, reflecting the increasing recognition among businesses of the pivotal role AI plays in enhancing customer experiences. This confluence underscores AI's transformative impact on reshaping customer engagement strategies and driving operational excellence.
According to Pankaj Gupta, CEO of EnableX, "Currently, the global chatbot market is valued at USD 63 billion and is projected to reach USD 270 billion by 2030. By harnessing the power of conversational AI and integrated live communications, businesses can drive sales, streamline their operations, improve efficiency and also forge deeper connections with their customers. As consumer expectations continue to rise, investing in AI-based customer engagement platforms is not just smart but a strategic decision for staying relevant and thriving in the digital age. With Dialogs, we're helping businesses achieve exactly this. For us, this is the first step in our product strategy of delivering the most comprehensive Customer Engagement Cloud and an advanced analytics engine for deeper insights. "
For more information, visit: https://www.enablex.io/.
Enablex Pvt Ltd
VCLOUDX INFOTECH PVT. LTD.
6th Floor, ECO Tower, Plot A-14, Sector -125, Noida 201301
India
EnableX is a Singapore based, global, full-stack communications platform and solutions provider that enables developers and businesses deliver a holistic omnichannel experience to their consumers.
Backed by a team of over 50 passionate technologists, it empowers Fortune 500 companies as well as start-ups across the globe through its interactive and highly engaging customer experience platform.
Founded in 2017, the company has established a strong presence across APAC, US, and Europe, serving customers from a diverse industries including Healthcare, Telecom, BFSI, Education, Retail, and E-commerce. Based on its future forward innovations, EnableX.io has forged strong and strategic partnerships with large SI's and GSI's across the world.
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