“Strong” MetraTech Shines in Gartner BSS Report

MetraTech Corp., the innovative charging, billing, settlement and customer care product provider, has been awarded a “strong” rating by leading technology research and advisory company Gartner in its Dataquest Insight: Business Support System Market Overview and Strategic Scorecard for Vendors, 2009 report. This is the second year running that the Microsoft billing specialist has earned acclaim in the Gartner BSS report.

The accolade is based upon an extensive survey of telecom operations and management systems and includes an analysis of 12 vendors. MetraTech and its billing software product MetraNet achieved a “strong” overall rating and also scored “strong” in several categories, namely product strategy, sales strategy, product and service, market understanding, and market responsiveness and track record.

MetraNet’s unique aptitude for dynamically modelling business processes and financial models enables customers to meet business goals in a variety of areas, such as telecom billing, cloud computing/SaaS billing, municipalities, financial services, transportation and more. As a result, companies gain significant improvements in processes such as billing management, settlement and customer care while cost-effectively meeting tight deadlines.

“We believe Gartner’s continued strong rating reflects the growing awareness of our unique value proposition and momentum in the market,” said Scott Swartz, chief executive officer, MetraTech Corp. “Evidenced by a number of significant new customers last year, MetraNet is increasingly becoming the billing solution of choice for companies that need to address the enterprise billing and customer care challenges created by rapidly changing business models in a variety of industries.”

MetraTech Corp. offers a new approach to charging, billing, settlement and customer care enabling organizations to embrace change without compromise. MetraNet, our flagship product, is unique in its ability to automate business processes and business models that address rapidly changing, complex or radical business strategies across any industry for an unlimited number of services. MetraNet is deployed globally, enabling diverse customers to build innovative and successful business models, securely collect revenue, and manage their entire customer lifecycle in some 12 languages, 26 currencies and 90 countries. MetraTech offers a variety of delivery options ranging from licensing to outsourcing. Headquartered in Boston, MetraTech has offices in San Francisco, Frankfurt, Paris, Singapore, Rio de Janeiro and London. MetraTech is a venture-backed, privately-held company whose investors include Accel Partners, Bessemer Venture Partners, Meritech Capital, and Vesbridge Partners. For more information, please visit www.metratech.com.

Keith Brody
MetraTech Corp.
Regent’s Place
338 Euston Road
London NW1 3BT
UK

This release was published on openPR.